Privacy Policy

Last Updated: January 15, 2025

Introduction

At TechraWebDev, we understand that your privacy matters. This policy explains how we collect, use, and protect your personal information when you visit our website or use our technical SEO services. We're committed to being transparent about our data practices and ensuring you have control over your information.

This privacy policy applies to all information collected through techrawebdev.app and our related services. By using our website, you agree to the practices described in this policy.

Information We Collect

Information You Provide Directly

When you interact with our services, you may provide us with information such as:

  • Name and contact information when you fill out forms or contact us
  • Business information when requesting our technical SEO services
  • Communication preferences and feedback
  • Information about your website and current SEO challenges
  • Payment information when purchasing our services

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing behavior:

  • IP address and general location information
  • Browser type, version, and operating system
  • Pages visited, time spent on pages, and referral sources
  • Device information including screen resolution and device type
  • Cookies and similar tracking technologies data

How We Use Your Information

We use the information we collect for several legitimate business purposes:

  • Providing and improving our technical SEO services
  • Communicating with you about your projects and our services
  • Analyzing website performance and user experience
  • Sending relevant educational content and updates (with your consent)
  • Processing payments and maintaining billing records
  • Complying with legal obligations and protecting our rights
  • Preventing fraud and ensuring website security

We never sell your personal information to third parties. Any data sharing is limited to trusted service providers who help us deliver our services to you.

Data Sharing and Third Parties

We may share your information in the following circumstances:

Service Providers

We work with trusted third-party companies that help us operate our business. These may include:

  • Web hosting and cloud storage providers
  • Email marketing platforms for newsletter distribution
  • Payment processors for secure transaction handling
  • Analytics services to understand website usage
  • Customer support tools to assist with your inquiries

Legal Requirements

We may disclose your information if required by law, court order, or government regulation, or to protect our rights, property, or safety, or that of our users or the public.

Third Party Type Purpose Data Shared
Hosting Providers Website operation Basic usage data
Email Services Communication Contact information
Payment Processors Transaction processing Billing information
Analytics Tools Performance tracking Anonymized usage data

Your Rights and Choices

Under Taiwan's Personal Data Protection Act and other applicable laws, you have several rights regarding your personal information:

Access and Correction

You can request to see what personal information we have about you and ask us to correct any inaccuracies. We'll respond to these requests within 30 days.

Data Portability

You can request a copy of your personal data in a structured, commonly used format that allows you to transfer it to another service provider.

Deletion Rights

You can request that we delete your personal information, subject to certain legal limitations. We may need to retain some information for legitimate business purposes or legal compliance.

Communication Preferences

  • Unsubscribe from marketing emails using the link in any email
  • Adjust your communication preferences in your account settings
  • Contact us directly to modify how we communicate with you
  • Opt out of certain data collection through browser settings

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Technical Safeguards

  • SSL encryption for all data transmission
  • Secure server environments with regular security updates
  • Access controls limiting who can view your information
  • Regular security audits and vulnerability assessments
  • Encrypted storage for sensitive data

Organizational Measures

Our team follows strict data handling procedures. Only authorized personnel have access to personal information, and they're trained on proper data protection practices. We regularly review and update our security policies to address new threats.

Data Retention

We retain your personal information only as long as necessary for the purposes outlined in this policy or as required by law.

Data Type Retention Period Reason
Contact Information 5 years after last contact Business relationship maintenance
Project Data 7 years after project completion Tax and legal requirements
Website Analytics 26 months Performance optimization
Marketing Data Until withdrawal of consent Communication preferences

When we no longer need your information, we securely delete or anonymize it according to industry standards.

International Data Transfers

Your information may be processed and stored in countries outside of Taiwan, including in servers located in regions with different data protection laws. When we transfer data internationally, we ensure appropriate safeguards are in place.

We use standard contractual clauses and work only with service providers that maintain adequate data protection standards. If you have concerns about international transfers, please contact us for more information about the specific safeguards in place.

Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience and analyze site performance.

Types of Cookies We Use

  • Essential cookies that are necessary for website functionality
  • Performance cookies that help us understand how you use our site
  • Functional cookies that remember your preferences
  • Marketing cookies that help us show you relevant content

You can control cookie preferences through your browser settings. Keep in mind that disabling certain cookies may affect your experience on our website.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. When we make significant changes, we'll notify you by email or through a prominent notice on our website.

We encourage you to review this policy periodically to stay informed about how we protect your information. The "Last Updated" date at the top of this policy indicates when it was most recently revised.

Privacy Questions or Concerns?

If you have questions about this privacy policy or how we handle your personal information, we're here to help.

Email us at help@techrawebdev.app

Contact us by mail at:
9th Floor, 27 Bo'ai 1st Road
Sanmin District, Kaohsiung City
Taiwan 80743

Phone: +886-3-339-0071

We'll respond to your privacy-related inquiries within 15 business days.